Effective Date: 07/09/2026
Last Updated: 07/09/2026

Thank you for choosing www.herpreneur.in

We value your trust and want you to clearly understand our cancellation and refund terms before purchasing any consultation, program, workshop or other paid service through our Website.

By completing a payment, you acknowledge that you have read and understood this Refund & Cancellation Policy.

1. Scope of This Policy

This policy applies to paid services offered by [Business/Brand Name], including, where applicable:

• 1:1 consultations

• Online workshops

• Entrepreneurship programs

• Courses or training programs

• Digital products

• Other paid services offered through our Website

Different services may have different refund conditions. The refund terms applicable to a particular service will be communicated at the time of purchase.

2. 1:1 Consultation Cancellation Policy

Our 1:1 consultations are personalized sessions where time is specifically reserved for an individual participant.

Once a consultation is booked and the payment is confirmed, that time slot may be reserved exclusively for you.

Therefore, refunds may not be available once the consultation has been booked, except where specifically stated otherwise or where required under applicable law.

Before making the payment, please ensure that you are available for the selected consultation slot.

3. Rescheduling of 1:1 Consultation

We understand that unexpected situations can occur.

If you are unable to attend your scheduled consultation, you may request a rescheduling by contacting us at:

Email: virtualmarketing16@gmail.com
WhatsApp/Phone: +91-8879613227

We request that rescheduling requests be made at least [24 hours] before the scheduled consultation.

Rescheduling will be subject to our availability.

We will make reasonable efforts to accommodate a genuine rescheduling request, but a new slot cannot be guaranteed.

4. Missed Consultation / No-Show

If you do not attend your scheduled consultation without providing prior notice, the session may be considered a no-show.

In such cases:

• The consultation may be treated as completed.

• A refund may not be provided.

• A replacement session may not be guaranteed.

However, genuine emergency situations may be considered at our reasonable discretion.

5. Webinar & Free Event Cancellation

For free webinars, workshops or events, there is generally no payment to refund.

We reserve the right to:

• Reschedule an event

• Change the event timing

• Change the online platform

• Cancel an event when reasonably necessary

If we cancel a paid event or program, any applicable refund will be handled according to the specific terms communicated for that event or program.

6. Paid Programs & Courses

For paid courses, training programs or entrepreneurship programs, the refund terms will be specified on the relevant registration or payment page before purchase.

Depending on the nature of the program, refunds may be subject to:

• The applicable refund period

• Whether the program has been accessed

• Whether digital materials have been downloaded

• Whether personalized services have already been provided

• Any other conditions clearly communicated before purchase

You should review the specific refund terms before completing your purchase.

7. Digital Products & Downloadable Materials

Where we provide digital products, downloadable resources, templates, recordings or other digital content, the refund terms applicable to that particular product will be communicated before purchase.

Once digital content has been delivered, accessed or downloaded, refunds may not be available where permitted by applicable law and where clearly disclosed at the time of purchase.

8. Refunds for Technical Issues

If you experience a technical problem while accessing a paid service, please contact us as soon as possible.

For example, if you are unable to access:

• A webinar

• A course

• A consultation

• Purchased digital content

we will make reasonable efforts to help resolve the issue.

A technical problem does not automatically qualify for a refund where the issue can reasonably be resolved through technical support or an alternative access method.

9. If We Cancel or Reschedule a Paid Service

In the unlikely event that we need to cancel a paid consultation, program, workshop or other service, we may, depending on the circumstances:

• Offer an alternative date or session;

• Offer an alternative service; or

• Provide a refund where applicable.

The specific option offered will depend on the nature of the service and the circumstances of the cancellation.

10. Refund Eligibility

Where a refund is applicable, we may request information reasonably necessary to process the refund.

Refund requests must be submitted using the contact details provided below.

Email: virtualmarketing16@gmail.com
Subject: Refund Request – [Order/Booking Reference]

Please include:

• Your name

• Email address used during registration

• Date of purchase

• Name of the service/program

• Reason for the refund request

• Relevant booking/order reference, if available

11. Refund Processing

Once a refund is approved, we will initiate the refund through the applicable payment method or payment provider.

The time taken for the amount to reflect in your bank account or payment method may depend on the payment gateway, bank or financial institution.

We are not responsible for delays caused by third-party payment processors or banks after the refund has been initiated.

12. Promotional & Discounted Offers

From time to time, we may offer services at promotional or discounted prices.

For example, a service normally priced at ₹2,999 may be offered at a special promotional price such as ₹299 for eligible participants.

The refund and cancellation terms applicable to such offers will be clearly communicated at the time of purchase.

A discounted price does not automatically create a separate refund entitlement.

13. Business Results & Refunds

Our services provide education, guidance, strategy and support.

We do not guarantee:

• A specific income

• A specific number of customers

• Business success

• A particular return on investment

• Financial independence

• A particular result within 30 days or any other specified period

Therefore, dissatisfaction arising solely because a participant did not achieve a particular business or financial result does not, by itself, create an entitlement to a refund.

Results depend on individual circumstances, effort, consistency, implementation, market conditions, business model and other factors.

14. No Refund Based Solely on Change of Mind

Unless a refund is specifically offered for the particular service or required under applicable law, a refund may not be available simply because:

• You changed your mind after purchase;

• You decided not to start a business;

• You became unavailable after booking;

• You did not complete the learning material;

• You did not implement the guidance provided; or

• You did not achieve the expected business result.

15. Duplicate Payments

If you believe you have accidentally made a duplicate payment for the same service, please contact us promptly.

After verification, we will review the transaction and, where appropriate, process the duplicate payment refund.

16. Fraudulent or Unauthorized Transactions

If you believe a payment was made without your authorization, please contact us immediately.

We may request relevant transaction information necessary to investigate the matter.

Where appropriate, we may also coordinate with the relevant payment provider.

17. Exceptions

Nothing in this policy is intended to remove or restrict any rights or remedies that cannot legally be excluded under applicable Indian law.

Where applicable law provides a consumer with a right to cancellation, refund or other remedy, those rights will continue to apply.

18. Changes to This Refund Policy

We may update this Refund & Cancellation Policy from time to time to reflect changes in:

• Our services

• Our refund practices

• Payment processes

• Applicable laws or regulations

• Business operations

The updated policy will be published on this page with a revised “Last Updated” date.

19. Contact Us

For any cancellation, rescheduling or refund-related questions, please contact:

Shruti Gupta
Business/Brand: www.herpreneur.in
Email: virtualmarketing16@gmail.com
Phone/WhatsApp: +91-8879613227
Address: Mumbai

Refund/Support Email:

virtualmarketing16@gmail.com

We will review requests and respond in accordance with this policy and applicable law.